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Product Strategy Case Study

Typemail: Democratizing HTML Emails

How we built an API to solve the "Email Hell" for product teams.

1. The Problem

Context: Building responsive HTML emails that work across all clients (Outlook, Gmail, Apple Mail) is notoriously difficult. It requires archaic table-based coding practices.

Pain Point: Developers hate writing it. Product Managers hate waiting for developers to fix a typo. Marketing teams feel blocked.

2. The Vision

To make creating a beautiful, cross-client compatible email as simple as writing a Notion document. We want to decouple content creation (Markdown) from rendering logic (HTML/CSS).

3. Target Audience

Primary: The Developer

Wants a clean API. Doesn't want to touch HTML tables. Values documentation and speed.

Secondary: The Product Manager

Wants to iterate on copy without deploying code. Needs to ensure brand consistency.

4. The Solution

  • Core API: Converts Markdown + JSON data into robust HTML.
  • Chrome Extension (MVP): Allows users to test the rendering instantly in their browser. Acts as a lead magnet.
  • Freemium Model: Low barrier to entry to encourage bottom-up adoption in tech teams.

5. Key Metrics (KPIs)

API Calls Usage Volume
Time-to-First-Email Activation Speed